Purchased 6 bags for a "pasta theme gift basket". I was very excited to receive this pasta, as I am a big fan of the oils, my favorite. The pasta however did not have a better taste then any other good pasta I've purchased elsewhere. Let's just say it's not a favorite. I feel disappointed to even say this because my expectations were higher. Another problem I had with all 6 bags, is the crease on one side of each bag, split open. I had to scotch tape each bag the length of the bag and then plastic zip lock each bag, as I was nervous it would not hold. The bags are very generous in size, so the zip lock bags were a good feature if you didn't need to cook a whole bag. Overall, the pasta was just ok, in my own opinion. I am still a big fan of many products from this company!
I'm sorry for your experience with our Pasta. I admit that we have had trouble safely shipping the bags. We're currently working with several different bags and packaging methods in order to avoid broken bags. In the meantime, EVERYTHING we sell comes with a 'You'll Love it Guarantee'. Since you were not 100% Satisfied, I've refunded your purchase ;)
Thank you for the feedback, it's how we improve!